Connecting CRM and Web Data for Clearer Reporting

About Farveringen

Farveringen (mglogistikk.no) operates in the ecommerce and manufacturing sectors in Norway, and needed stronger analytics and business intelligence reporting.

Reviewed on
Rated 5 out of 5
Norway

Client location

Ecommerce & Manufacturing

Industry

Business Intelligence

Capability

CRM Analytics

Focus area

The Challenge

Farveringen lacked visibility into custom events and goals within Google Analytics, limiting how well the business understood visitor behavior on its digital properties.

The company also relied on a CRM system to manage customer relationships, but this data was not connected to web analytics, making it difficult to see the full picture of customer engagement and business performance together.

Farveringen needed a dashboard that could bring CRM and web analytics data together in one place for clearer, more actionable reporting.

What did Assystant do

Assystant helped Farveringen track custom events and goals in Google Analytics and built a custom Looker Studio dashboard combining data from their CRM.

  • Configured custom event and goal tracking in Google Analytics
  • Built a Looker Studio dashboard integrating CRM data
  • Delivered unified, actionable reporting across both sources

This combined view gave Farveringen clearer insight into how web activity and CRM data related to overall business performance.

Developer writing code on a laptop with a smartphone and coffee

The Results

The technology behind the project

Google Analytics
Looker Studio
CRM Integration

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