Frequently asked questions
Answers about who we are, how we work, security and what it costs.
What does Assystant do?
Assystant is an AI-native software consulting and engineering company. We design, build and run AI systems and custom software – agentic AI, GenAI and RAG solutions, data and MLOps, legacy modernisation, and cloud and DevOps.
Where is Assystant based?
Assystant is headquartered in Bangalore, India. Our team works with clients across Europe, North America, the Middle East and Asia-Pacific, and we have delivered projects for clients in 20+ countries.
How long has Assystant been in business?
Since 2014. We started as Travelder Infosolutions, rebranded as Assystant in 2020 and became a fully AI-native company in 2025. Over that time we have delivered 100+ projects.
Which industries do you work with?
More than 20, including healthcare, fintech, agritech, cybersecurity, education, real estate, transport and logistics, manufacturing, retail and e-commerce, SaaS and HR tech, and media.
How do engagements work?
We start with a free consultation and a discovery phase, then propose either a fixed-scope project or a dedicated team. You get regular demos, transparent reporting and full ownership of the code.
Can you work with our existing systems?
Yes. Much of our work infuses AI into existing applications through APIs and microservices, so you can modernise without a risky full rewrite.
Do you offer staff augmentation?
Yes. We embed vetted AI, data, cloud and full-stack engineers into your team on flexible monthly engagements.
Do you work across time zones?
Yes. We’re flexible about time zones and schedule calls around your team. We respond fastest during Indian working hours (IST).
Who owns the code and IP, and will you sign an NDA?
We sign an NDA with you by default as soon as we start a conversation. You own the IP in what we build for you, because the idea comes from you. Where we deploy our own existing technology, you get a licence to use and modify it.
How do you handle data security and compliance?
We build with GDPR and HIPAA requirements in mind, follow Responsible AI practices and use secure identity and access management, including our own AuthGrant platform.
What does a project cost?
It depends on scope. Many clients start with a focused MVP or proof of concept, and we give you a clear estimate after discovery. Book a free consultation to discuss your project.
What engagement and pricing models do you offer?
We’re flexible. Whether you need a defined project, a dedicated team or a GCC set-up, we agree the pricing model that fits your scope and budget.
How soon can a project start?
We can start the engagement immediately, or within a month at the latest.
How do I get started?
Use the contact form or email contact@assystant.com, and we will get back to you to schedule a free consultation.