Tregipharm is a pharmaceutical product manufacturing company in Italy. The company sought to improve how customers experienced its digital presence.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Tregipharm’s existing digital customer experience was not keeping pace with how customers expected to interact with a modern pharmaceutical manufacturer online. This gap risked leaving a strong manufacturing business represented by a weaker digital front.
In a regulated industry like pharmaceuticals, any digital upgrade needed to be handled carefully, improving usability without introducing risk to how the company presented product and compliance information.
Tregipharm needed focused frontend development work to modernize its customer experience without a full platform overhaul.
What did
Assystant do
Assystant helped upgrade Tregipharm’s customer experience using JavaScript-based frontend development.
- Improved the frontend customer experience across the platform
- Applied JavaScript development to modernize key interactions
- Delivered improvements without disrupting existing platform structure
The result was a customer-facing experience more in line with what users expect from a modern pharmaceutical manufacturer’s digital presence.
The Results
- Delivered a modernized customer experience
- Improved usability across key digital touchpoints
- Maintained platform stability throughout the upgrade
- Strengthened the company’s digital brand presence
- Completed the upgrade with a focused, efficient engagement
