Nutritionplanet is a retailer of nutrition supplements in India, operating in the ecommerce space. The company needed to modernize how customers could subscribe to and bulk order its products.
Client location
Industry
Capability
Focus area
The Challenge
Nutritionplanet’s ecommerce store needed to support subscription-based purchasing and bulk ordering, purchase patterns common among nutrition supplement customers but not always well supported by standard ecommerce setups.
Beyond subscriptions, the company wanted to make bulk order pricing more interactive. Static bulk pricing does not always reflect what a customer is willing to negotiate for larger orders, and Nutritionplanet wanted a way to capture that flexibility without manual sales involvement.
This meant Nutritionplanet needed both a mobile application to support subscriptions and bulk orders, and a more advanced conversational tool to handle price negotiation at scale.
What did
Assystant do
Assystant built a mobile application for Nutritionplanet’s ecommerce store using PHP and WooCommerce, enabling subscription and bulk order functionality. Assystant then extended the platform with an AI chatbot built on PHP, Python using Rasa, and AWS, designed to negotiate pricing for subscriptions and bulk orders.
- Built a mobile app supporting subscription and bulk ordering
- Integrated the app with the client’s WooCommerce ecommerce store
- Developed an AI chatbot for automated price negotiation
- Integrated the chatbot seamlessly within the existing ecommerce experience
The AI chatbot gave customers a way to negotiate bulk and subscription pricing directly within the shopping experience, without requiring manual intervention from Nutritionplanet’s team.
The Results
- Enabled subscription and bulk ordering through a mobile app
- Automated price negotiation using an AI-powered chatbot
- Deepened integration between the app and existing ecommerce platform
- Reduced manual sales effort on bulk order pricing
- Improved the overall bulk purchasing experience for customers
