Case studyHealthcare

Structured clinical assessments for a UK mental health clinic

Assystant built ThriveSupport’s clinical assessment forms on its own forms platform and fitted them into the clinic’s workflow, with ongoing support.

Assystant · 100+ projects · 20+ countries · since 2014

About ThriveSupport

ThriveSupport is a mental health clinic in the UK. It wanted a more structured way to manage patient assessment forms within its clinical workflow.

The challenge

Mental health assessments need careful, structured data collection, and without a purpose-built system the process creates friction for clinicians and patients alike. ThriveSupport wanted forms that fit naturally into how the clinic already works.

Because the content is sensitive, the system needed real care around data handling and workflow integration, not just digitised paperwork, and it had to be introduced with as little disruption to staff and patients as possible.

What Assystant did

We built the assessment forms on Assystant’s own custom forms platform, developed in PHP, and integrated them into the clinic’s existing workflow.

  • Structured assessment forms for clinical use
  • Integration with ThriveSupport’s existing workflow
  • Delivery on Assystant’s custom forms platform
  • Ongoing support and maintenance

Building on an existing forms platform meant a tailored assessment workflow without the cost of building a forms system from scratch.

Technology
  • PHP
  • Assystant Custom Forms
  • Workflow integration
  • Support & maintenance
Results

What changed for ThriveSupport

  • Structured, clinically appropriate assessment forms
  • Assessments built into the existing clinical workflow
  • Less friction for clinicians managing assessments
  • Ongoing support and maintenance
  • Smoother day-to-day clinical operations
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