ThriveSupport is a mental health clinic based in the UK. The clinic needed a more structured way to manage patient assessment forms within its clinical workflow.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Mental health assessments require careful, structured data collection, but managing this process without a purpose-built system can create friction for both clinicians and patients. ThriveSupport needed assessment forms that fit naturally into its existing clinical workflow.
Because the content involved is sensitive, any system handling these assessments needed to be built with an appropriate level of care around data handling and workflow integration, not simply digitized paperwork.
ThriveSupport needed a partner who could build and integrate these assessment forms directly into how the clinic already operated, minimizing disruption to clinical staff and patients.
What did
Assystant do
Assystant built assessment forms for ThriveSupport using Assystant’s proprietary custom forms platform and integrated them directly into the clinic’s existing workflow.
- Built structured assessment forms for clinical use
- Integrated the forms directly into ThriveSupport’s existing workflow
- Delivered the platform using Assystant’s proprietary custom forms technology
- Provided ongoing support and maintenance for the assessment system
By building on a proprietary forms platform, Assystant was able to deliver a tailored assessment workflow without the overhead of building a forms system from scratch.
The Results
- Delivered structured, clinically appropriate assessment forms
- Integrated assessments directly into existing clinical workflow
- Reduced friction for clinicians managing patient assessments
- Provided ongoing support and maintenance
- Strengthened ThriveSupport’s day-to-day clinical operations
