Wilyvines is a business operating in the food, leisure, and entertainment sector in Australia. As a company built around customer experience, Wilyvines needed a digital presence that could support how customers discover, engage with, and return to its offerings.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Wilyvines operated without a dedicated web application to support its growing customer base. As interest in the brand increased, the absence of a purpose-built digital platform limited how customers could interact with the business online.
Without a structured application, day-to-day processes that could have been streamlined through technology were instead handled manually or through disconnected tools. This made it harder for the business to scale its customer-facing operations efficiently.
Wilyvines needed a partner who understood both web application development and the practical needs of a leisure and entertainment business, so it could move from ad hoc processes to a dependable digital platform.
What did
Assystant do
Assystant designed and built a custom web application for Wilyvines using the best technology stack, tailored to the specific operational needs of the business. The development process focused on creating a stable, maintainable foundation that could support the company’s day-to-day customer engagement.
- Built a web application aligned to Wilyvines’ operational workflow
- Structured the application for straightforward ongoing maintenance and updates
- Delivered a platform designed to support the company’s customer experience goals
The Results
- Delivered a dedicated web application for Wilyvines
- Replaced manual processes with a structured platform
- Established a scalable foundation for future digital growth
- Improved consistency in customer-facing operations
- Enabled the business to manage operations digitally
